I have a Kenwood TS-480 radio with a Sugnalink USB soundcard, One instance is running WSJT-X ver. 2.5.4 on Windows 10, and a Signalink USB soundcrd/ This hardware/software running on Windows 10 is working fine,
I took the same Kenwood TS-480 with the same Signalink USB sound card and installed WSJT-X ver. 2.6.1 and set it up on my new Windows 11 computer. This isn't working fully. The WSJT-X software is not displaying the Band activity or the RX frequency. Both fields are blank. The Signalink is the same one used on the Windows 10 computer.
Over on the left lower side of the screen is the 0-80 dB guage and it shows activity up to 20 dB, but no band or RX activity. The Power guage on the lower right of the screen is at the 2nd notch from the top, same as it is on the Windows 10 computer. The configuration settings are the same on both the WSJT-X software installations on both computers. Every setting is set identically to each other. I would like to know what is causing the Windows 11 computer to not show the band and RX activity. I have googled hundreds of time various queries to see if there is something out there that I have missed? Is this a known issue with WSJT-X and Windows 11?
I have not updated the Windows 19 computer's WSJT-X software from 2.5.4 to the latest version 2.6.1 because I don't want a problem if the software is the culprit. I would appreiciate any and all thoughtful help!

Thaqnks and 73,
Michael K5MFP

Hi Michael,

NEW computer...

Did you remember to set your time an accurate source?

Bad time=no decoded sigs....


Hope this helps...

73

On Thu, Mar 23, 2023, 1:54 PM Michael Payne K5MFP <
MichaelPayneK5MFP@...> wrote:

I have a Kenwood TS-480 radio with a Sugnalink USB soundcard, One
instance is running WSJT-X ver. 2.5.4 on Windows 10, and a Signalink USB
soundcrd/ This hardware/software running on Windows 10 is working fine,
I took the same Kenwood TS-480 with the same Signalink USB sound card and
installed WSJT-X ver. 2.6.1 and set it up on my new Windows 11 computer.
This isn't working fully. The WSJT-X software is not displaying the Band
activity or the RX frequency. Both fields are blank. The Signalink is the
same one used on the Windows 10 computer.
Over on the left lower side of the screen is the 0-80 dB guage and it
shows activity up to 20 dB, but no band or RX activity. The Power guage on
the lower right of the screen is at the 2nd notch from the top, same as it
is on the Windows 10 computer. The configuration settings are the same on
both the WSJT-X software installations on both computers. Every setting is
set identically to each other. I would like to know what is causing the
Windows 11 computer to not show the band and RX activity. I have googled
hundreds of time various queries to see if there is something out there
that I have missed? Is this a known issue with WSJT-X and Windows 11?
I have not updated the Windows 19 computer's WSJT-X software from 2.5.4 to
the latest version 2.6.1 because I don't want a problem if the software is
the culprit. I would appreiciate any and all thoughtful help!

Thaqnks and 73,
Michael K5MFP

Hello, JP. Yes I have been using the Meinberg software, and I reinstalled
it, but nothing changed. I am hoping that we'll figure out why this is
happening, because I'd like to retire my older computer and onto my new
computer. Thank you for your reply.

73
Michael K5MFP

Michael Payne K5MFP
Sent: 23. maaliskuutata 2023 22:08
I have a Kenwood TS-480 radio with a Sugnalink USB soundcard, One instance
is running WSJT-X ver. 2.5.4 on Windows 10, and a Signalink USB soundcrd/
This hardware/software running on Windows 10 is working fine, I took the
same Kenwood TS-480 with the same Signalink USB sound card and installed
WSJT-X ver. 2.6.1 and set it up on my new Windows 11 computer. This isn't
working fully. The WSJT-X software is not displaying the Band activity or the
RX frequency. Both fields are blank. The Signalink is the same one used on the
Windows 10 computer.
Over on the left lower side of the screen is the 0-80 dB guage and it shows
activity up to 20 dB, but no band or RX activity.

Hi Michael,
Do you see anything on the waterfall? (Also activity up to the 20 dB is in a low side. Are you sure that Windows is not using default audio for WSJT-X?). If no signals on the waterfall then the Windows security settings may not let WSJT-X use your microphone. Or just in Windows audio settings WSJT-X application is not using microphone i.e. USB codec. That happens in my Windows 10 and I assume the same could be possible in Windows 11. Unfortunately my OS is using local language so I cannot tell the exact terminology Windows is using for those settings.
73, Reino OH3mA

Good morning, Reino. My waterfall doesn't seem to show any activity, even
when I'm on a frequency that I can hear signals on. I check settings very
often to ensure that the audio codecs are loaded correctly and that seems
ok. I have checked the permissions on the microphone, and it appears not to
be a problem. I have checked that my time is accurate using TimeSync.

Does anyone know if it could be a USB port or ports? I had read years ago
that USB ports can get stuck on a certain connection and can be a problem.
By I cannot find that information anymore.

Thanks for yours and everyone's suggestions, but I'm still at a loss as
what to do.

73,

Michael K5MFP

On Fri, Mar 24, 2023, 12:16 AM Reino Talarmo <reino.talarmo@...>
wrote:

Michael Payne K5MFP
Sent: 23. maaliskuutata 2023 22:08
I have a Kenwood TS-480 radio with a Sugnalink USB soundcard, One

instance

is running WSJT-X ver. 2.5.4 on Windows 10, and a Signalink USB soundcrd/
This hardware/software running on Windows 10 is working fine, I took the
same Kenwood TS-480 with the same Signalink USB sound card and installed
WSJT-X ver. 2.6.1 and set it up on my new Windows 11 computer. This isn't
working fully. The WSJT-X software is not displaying the Band activity

or the

RX frequency. Both fields are blank. The Signalink is the same one used

on the

Windows 10 computer.
Over on the left lower side of the screen is the 0-80 dB guage and it

shows

activity up to 20 dB, but no band or RX activity.

Hi Michael,
Do you see anything on the waterfall? (Also activity up to the 20 dB is in
a low side. Are you sure that Windows is not using default audio for
WSJT-X?). If no signals on the waterfall then the Windows security settings
may not let WSJT-X use your microphone. Or just in Windows audio settings
WSJT-X application is not using microphone i.e. USB codec. That happens in
my Windows 10 and I assume the same could be possible in Windows 11.
Unfortunately my OS is using local language so I cannot tell the exact
terminology Windows is using for those settings.
73, Reino OH3mA

Michael,
I am having similar issues with a new Dell Windows 11 PC that ran WSJT-X well for about a month.
What happens if you click the Tune button?
I can still transmit a signal with Tune, but I cannot receive anything. The waterfall is blank and the Input signal meter shows about 18 dB and does not move.
In Settings for Audio, the USB Audio CODEC for the Soundcard Output literally "comes and goes" - it's not listed in the dropdown box for Output today, but it is for Input. But the next time I boot up, it may be there, though it still does not work.
My latest thinking was this is a problem with the USB driver for my ICOM IC-7300 - maybe not?
Tim WA5MD

Sounds like you have Windows 11 sounds settings wrong. The settings in Win 11 are kind of tricky. You most likely have selected the wrong sound input under the WSJT-X audio settings. On my shack computer with Win 11 I have 4 different radios connected for WSJT-X. Each has its own sound input. Three are using different Signallink boxes and the 4th is an Icom with built in sound card. After getting each to work, I went into Windows sound settings and renamed the sound device to match each radio. This resolves the problem of having multiple sound devices with the same name when you do the WSJT-X sound card selection. It makes life so much easier.

Good morning Tim.

i basically have the same syntoms, except that the audio codecs are there every time. The tune button works fine on my radio/WSJT-X. I'm going to tr re-configuring the radio definitions. I'll let you know if this works. I'm going to make a new radio entry (if I can) with the same information of the TS-480. I don't know if this will work or not.

Michael  K5MFP

Sounds like RFI Problems due to noise on the USB cable causing the device to disconnect.
TestsIf problems are occurring only during transmit: #1 Reduce power to zero and see if the problem stops -- if it does stop than it is definitely RFI.  You will see certain higher power levels on certain bands that cause problems. Then, if problems are occurring during non-transmit periods it indicates a system problem with USB devices so... #1 Check USB Power Management option is turned off on all USB devices Device Manager for Windows. For Linux set autosuspend=-1 https://docs.kernel.org/driver-api/usb/power-management.html
RFI Fixes: #1 Free - Move USB cables to another port -- some ports are more susceptible than others. #2 Free -- Check your grounding system.  rod-outside-the-shack is a common problem when it's not bonded to the main house ground.  Common grounding mistakes, sources, and solutions: A. Ground rod outside the shack that is not bonded to the main house ground. B. Shack equipment bonded incorrectly (e.g. daisy chained instead of common ground point) C. Desktop computer grounded to the house ground and not the shack ground.  Run a separate RF ground from the computer chassis to your station RF ground.           For a laptop use the retaining screw of a DB9 or DB25 connector shell, if your device still has them. D. Ethernet cables that bring RFI into the computer...which then ends up going to the rig too since the ethernet shield is tied to the case which is tied to USB shield which is tied to pin 4 on the USB cable (a very common problem on most all USB devices -- see my QRZ page).    Ethernet patch cables up through CAT6 are UTP, which stands for UNSHIELDED Twisted Pairs, four to be specific.  There is NO separate shield conductor in the jacket, nor a metallic shield around the RJ45 connector itself.           Just use a ferrite toroid at each end. E. Wall warts -- 24VAC supplies in sprinkler and alarm systems are notorious for picking up RFI into your electrical system.    24 VAC transformers can be RF-bypassed using .005 ufd caps from each output lead to safety ground. You can often use the cover plate mounting screw as your ground connection. F. Speaker wires The same approach as E also works for external speaker audio leads. G. Lamps (yes...lamps around the house have unshielded wires as do many other appliances). H. Washer/Dryers are notorious for generating and picking up RFI.  In general, newer high-efficiency models have more RF problems.      Ferrite toroids INSIDE the appliance housing can work wonders if the wiring harness has connectors in the AC line input, OR an external noise filter for the AC line cord of a washing machine can reduce RF spurs by 25 dB or more. I. HVAC systems with variable speed blower control systems both cause RF noise and react badly to RF fields -- we believe adding torroids inside the unit on the power lines will work. J. If you use a powered USB expansion hub, add a ferrite toroid on the cable coming from the USB power supply. K. SignaLink -- You can ground the metal box shell by simply wrapping an 18ga wire (or use a small crimped ring or spade terminal) under the head of any of the screws holding the rear panel, then connect to your station RF ground.     The case is isolated from both USB and analog audio signal grounds, so this does not affect use of the USB shield isolators. L. DC power supply -- both linear and switching -- READ THE PS MANUAL FIRST!  This step may void some manufacturers' warranty and UL/CSA approvals.            Remove any jumpers between the DC negative output lead and PS chassis or line cord ground  Add a .005 ufd cap from each DC output lead to chassis ground if not already there.            NOTE: Samlex DC outputs are already isolated and bypassed, but many others, including Astron, may randomly have the negative side grounded and no RF bypassing.  B through L may all need chokes. http://www.k9yc.com/GroundingAndAudio.pdf  #3 Free -- start unplugging devices around the house and see if there's one device that is acting as a bad source of RFI.  This presupposes you can easily repeat the problem on your rig setup. #4 Cheap -- Add some USB shield isolators (see my QRZ page).  I use one on my SignaLink for example. #5 Minimal $$ -- Good USB cables like this https://www.amazon.ca/Tripp-U023-006-Device-Ferrite-Chokes/dp/B003MQ29B2/ref=sr_1_5?crid=11YRNPWDVWGCU&keywords=usb+cable+with+choke&qid=1658187349&sprefix=usb+cable+with+choke%2Caps%2C139&sr=8-5 #6 Maybe free (if you have chokes...otherwise can get a bit costly) -- add chokes to USB cables first, then all other cables including power, ethernet, and control cables. Fair-Rite torroids are good quality -- do NOT buy cheap Chinese ones --  https://www.fair-rite.com/product/toroids-5943003801/  You can use clip-ons but torroids allow multiple wraps and give better results. https://www.fair-rite.com/product/round-cable-snap-its-431176451/ I couldn't find type 31 torroids at Fair-Rite as of 20220721 but Palomar has some palomar-engineers.com/ferrite-products/ferrite-cores/ferrite-ring-toroid-combo-pack/ Newark also carries them https://newark.com/c/passive-components/emc-rfi-suppression/ferrites-ferrite-assortments?brand=fair-rite RFI Problems
Mike W9MDB

Hi Dave. I only have the USB Codec in my configuration in WSJT-X. I don't have multiple radios. Every permission for the microphone has been turned on. Actually it has been turned on since the computer came home. I worked for a while, and then it quit a while back.

Michael   K5MFP

While bonding and grounding are important for many reasons, they do not include RFI prevention. Check out the ARRL book Bonding and Grounding. As written there: "The Earth is not a sink for RF."

The rest of this advice is useful.

--
73, Bill Mader, K8TE
ARRL New Mexico Section Manager
ARRL - The national association for Amateur Radio ™
Duke City Hamfest BoD Vice-Chairman www.dukecityhamfest.org ( http://www.dukecityhamfest.org/ ) 18-20 Sep 2020
W6H NM Coordinator, Route 66 On-the-Air 11-20 Sep 2020
Secretary and Past President, Albuquerque DX Association

Tim, my situation is basically the same as yours, except for my audio
codecs stay in the configuration.

Bill, grounding is important. I've had mine grounded for years, but since
you mentioned it, my ground may be disconnected. Thanks guys. I'll check
it this afternoon when I get back home.

Michael K5MFP


On Fri, Mar 24, 2023, 10:19 AM Bill Mader, K8TE <billamader@...>
wrote:

While bonding and grounding are important for many reasons, they do not
include RFI prevention. Check out the ARRL book Bonding and Grounding. As
written there: "The Earth is not a sink for RF."

The rest of this advice is useful.

--
73, Bill Mader, K8TE
ARRL New Mexico Section Manager
ARRL - The national association for Amateur Radio ™
Duke City Hamfest BoD Vice-Chairman www.dukecityhamfest.org (
http://www.dukecityhamfest.org/ ) 18-20 Sep 2020
W6H NM Coordinator, Route 66 On-the-Air 11-20 Sep 2020
Secretary and Past President, Albuquerque DX Association

I am also having problems with my new 7300.  Everything is connected properly but the WSJT-X software is not picking up any input from the sound card.  I don't think it's an RFI issue.
Does anyone have the correct settings for the Windows 11 audio functions?
Ron KX1W

Hi Ron,

No I don't have the configuration for a 7300, but unless someone else
supply's you with the information, I might suggest that you use Google and
query it , searching for some or all of the parameters. The information is
most likely out there, it's just a matter of the right words that will find
what you want. I wish I had your answer.

Michael K5MFP

On Fri, Mar 24, 2023, 1:45 PM Ronf404 via groups.io <ronf404=
aol.com@groups.io> wrote:

I am also having problems with my new 7300. Everything is connected
properly but the WSJT-X software is not picking up any input from the sound
card. I don't think it's an RFI issue.
Does anyone have the correct settings for the Windows 11 audio functions?
Ron KX1W

There are several good videos on YouTube. Just search YpuTube for "iCom 7300 FT8 setup". As always some are better than others. Take a look
.
Dave KB4JB
________________________________
From: main@WSJTX.groups.io <main@WSJTX.groups.io> on behalf of Michael Payne K5MFP via groups.io <MichaelPayneK5MFP@...>
Sent: Friday, March 24, 2023 3:06 PM
To: main@wsjtx.groups.io <main@wsjtx.groups.io>
Subject: Re: [WSJTX] WSJT-X 2.6.1 not showing band activity on Windows 11

Hi Ron,

No I don't have the configuration for a 7300, but unless someone else
supply's you with the information, I might suggest that you use Google and
query it , searching for some or all of the parameters. The information is
most likely out there, it's just a matter of the right words that will find
what you want. I wish I had your answer.

Michael K5MFP

On Fri, Mar 24, 2023, 1:45 PM Ronf404 via groups.io <ronf404=
aol.com@groups.io> wrote:

I am also having problems with my new 7300. Everything is connected
properly but the WSJT-X software is not picking up any input from the sound
card. I don't think it's an RFI issue.
Does anyone have the correct settings for the Windows 11 audio functions?
Ron KX1W

Without the bad HTML formatting....

Sounds like RFI Problems due to noise on the USB cable


Tests
If problems are occurring only during transmit:
    #1 Reduce power to zero and see if the problem stops -- if it does stop than it is definitely RFI.  You will see certain higher power levels on certain bands that cause problems.
    
Then, if problems are occurring during non-transmit periods it indicates a system problem with USB devices so...
    #1 Check USB Power Management option is turned off on all USB devices
        Device Manager for Windows.
        For Linux set autosuspend=-1 https://docs.kernel.org/driver-api/usb/power-management.html


RFI Fixes:
    #1 Free - Move USB cables to another port -- some ports are more susceptible than others.
    #2 Free -- Check your grounding system.  rod-outside-the-shack is a common problem when it's not bonded to the main house ground. 
        Common grounding mistakes, sources, and solutions:
        A. Ground rod outside the shack that is not bonded to the main house ground.
        B. Shack equipment bonded incorrectly (e.g. daisy chained instead of common ground point)
        C. Desktop computer grounded to the house ground and not the shack ground.  Run a separate RF ground from the computer chassis to your station RF ground.
           For a laptop use the retaining screw of a DB9 or DB25 connector shell, if your device still has them.
        D. Ethernet cables that bring RFI into the computer...which then ends up going to the rig too since the ethernet shield is tied to the case which is tied to USB shield which is tied to pin 4 on the USB cable (a very common problem on most all USB devices -- see my QRZ page).
           Ethernet patch cables up through CAT6 are UTP, which stands for UNSHIELDED Twisted Pairs, four to be specific.  There is NO separate shield conductor in the jacket, nor a metallic shield around the RJ45 connector itself.
           Just use a ferrite toroid at each end.
        E. Wall warts -- 24VAC supplies in sprinkler and alarm systems are notorious for picking up RFI into your electrical system.
           24 VAC transformers can be RF-bypassed using .005 ufd caps from each output lead to safety ground. You can often use the cover plate mounting screw as your ground connection.
        F. Speaker wires The same approach as E also works for external speaker audio leads.
        G. Lamps (yes...lamps around the house have unshielded wires as do many other appliances).
        H. Washer/Dryers are notorious for generating and picking up RFI.  In general, newer high-efficiency models have more RF problems.  
           Ferrite toroids INSIDE the appliance housing can work wonders if the wiring harness has connectors in the AC line input, OR an external noise filter for the AC line cord of a washing machine can reduce RF spurs by 25 dB or more.
        I. HVAC systems with variable speed blower control systems both cause RF noise and react badly to RF fields -- we believe adding torroids inside the unit on the power lines will work.
        J. If you use a powered USB expansion hub, add a ferrite toroid on the cable coming from the USB power supply.
        K. SignaLink -- You can ground the metal box shell by simply wrapping an 18ga wire (or use a small crimped ring or spade terminal) under the head of any of the screws holding the rear panel, then connect to your station RF ground. 
           The case is isolated from both USB and analog audio signal grounds, so this does not affect use of the USB shield isolators.
        L. DC power supply -- both linear and switching -- READ THE PS MANUAL FIRST!  This step may void some manufacturers' warranty and UL/CSA approvals. 
           Remove any jumpers between the DC negative output lead and PS chassis or line cord ground  Add a .005 ufd cap from each DC output lead to chassis ground if not already there. 
           NOTE: Samlex DC outputs are already isolated and bypassed, but many others, including Astron, may randomly have the negative side grounded and no RF bypassing. 
        B through L may all need chokes.    
        http://www.k9yc.com/GroundingAndAudio.pdf 
    #3 Free -- start unplugging devices around the house and see if there's one device that is acting as a bad source of RFI.  This presupposes you can easily repeat the problem on your rig setup.
        
    #4 Cheap -- Add some USB shield isolators (see my QRZ page).  I use one on my SignaLink for example.
    #5 Minimal $$ -- Good USB cables like this
    https://www.amazon.ca/Tripp-U023-006-Device-Ferrite-Chokes/dp/B003MQ29B2/ref=sr_1_5?crid=11YRNPWDVWGCU&keywords=usb+cable+with+choke&qid=1658187349&sprefix=usb+cable+with+choke%2Caps%2C139&sr=8-5
    #6 Maybe free (if you have chokes...otherwise can get a bit costly) -- add chokes to USB cables first, then all other cables including power, ethernet, and control cables.
    Fair-Rite torroids are good quality -- do NOT buy cheap Chinese ones --  https://www.fair-rite.com/product/toroids-5943003801/  You can use clip-ons but torroids allow multiple wraps and give better results.
    https://www.fair-rite.com/product/round-cable-snap-its-431176451/
    I couldn't find type 31 torroids at Fair-Rite as of 20220721 but Palomar has some palomar-engineers.com/ferrite-products/ferrite-cores/ferrite-ring-toroid-combo-pack/
    Newark also carries them https://newark.com/c/passive-components/emc-rfi-suppression/ferrites-ferrite-assortments?brand=fair-rite
    RFI Problems


Mike W9MDB

It's amazing how many RFI problems I've solved with people by getting them grounded correctly.

I'd like to know the "science" behind saying "do not include RFI prevention".  RFI is just voltage riding on a cable -- and that happens to any cable.    Bad grounding setup can affect that obviously....the so-called "ground loop" can also affect that.

All the lousy USB connectors (almost all of them) on most all USB devices  ground the shield to the pin 4 in the cable -- violating the whole idea of a shield.  The can be verified with an ohmmeter checking shield to pin 4 on the USB connector.  Most power supplies also tie the -12V to the case which is unnecessary and helps to cause more RFI everywhere.

Mike W9MDB

I’ve watched a couple of the videos. No one addresses the COM ports except to use the drop down menu in the radio settings page in WSJT-X. The only COM port that shows is COM3. I know the radio settings are correct because the test tabs work and the radio freq is controlled by WSJT-X. 


Sent from the all new AOL app for iOS

Mike mentions the "pin 4 problem". If you are a user of the ubiquitous Signal link modem
and having problems you might Google "Signal link pin 4 problem".

Bob - wd6dod

Ron,
I got my 7300 working with Windows 11 tonight by rolling back to the previous driver version, 1.20, updated 2017.10.05. I was using the latest 1.30 listed to support Windows 10.
And my first contact with this driver was 9X5RU Rwanda on 30 meters, so that's working good enough for me!
My Soundcard Input and Output are both set to 4-USB Audio CODEC, and both set to Mono.
In Windows 11, it's set to 16-bit, 48000 Hz, and Audio Enhancements and Spatial Audio are both set to Off.
Tim