Locked No decode, waterfall compressed


Al Groff
 

For the WF to look correct in the vertical ( and for WSJT-X to work correctly ) the A-D converter ( sound card device ) must be at set to 48kbps ( 16 bits ) , the data must be presented to WSJT-X uninterrupted and the CPU must have enough available cycles to process and display the data uninterrupted.  LatencyMon would tell you if you PC is up to the task.  Or you might have an unstable sound card device. It might be worthwhile to try a different sound card device to try and isolate the problem.
AL, K0VM

On 3/28/2020 12:53 AM, Reino Talarmo wrote:

Hi Steve,

The waterfall looks like your audio sampling rate goes wild or fussy. I could happen in A/D converter in the rig of in Windows for some reason. Clicking the audio tab re-starts the USB audio path, I assume. Just for check have you selected in Windows 16 bits sampling at 64 k (DVD quality)?

73, Reino oh3mA

 




    


Jim Bacher - WB8VSU
 

Joe, one other question. How much disk space do you have? Reason I ask is when Windows gets to where it has less than 10% available weird things start to happen. 

I do several times a year, have the Windows disk utility clean out old updates to help keep more file space on the disk. 

One thing you might try is to turn on save audio. Then after a few minutes turn it off, then see what happens when you have wsjt replay the files. Don't leave it turned on as it will run you out of disk space. 

On a few rare cases I have had vendor USB drivers go corrupt. Deleting them in the Device Manager along with their software allows a clean reinstall of the USB drivers. 

Jim Bacher, WB8VSU 
wb8vsu@... 
https://trc.guru

On Sat, Mar 28, 2020 at 4:12 AM, Reino Talarmo
<reino.talarmo@...> wrote:
>On 3/27/2020 10:53 PM, Reino Talarmo wrote:
>> The waterfall looks like your audio sampling rate goes wild or fussy.

>Lance -- WSJT-X works with 48kHz 16-bit. Check the audio interface you're using to make sure that is what is set. Something might have changed it.


Thanks Jim, my bad.
It is interesting that the change is in the middle of 15 s period. The time compression indicates that there are also missing audio frames. Is it possible that USB link is intermittent, bad? On the other hand the fail mode looks stable.
73, Reino oh3mA


Bill Somerville
 

On 28/03/2020 05:53, Reino Talarmo wrote:

Hi Steve,

The waterfall looks like your audio sampling rate goes wild or fussy. I could happen in A/D converter in the rig of in Windows for some reason. Clicking the audio tab re-starts the USB audio path, I assume. Just for check have you selected in Windows 16 bits sampling at 64 k (DVD quality)?

73, Reino oh3mA

 


Hi Reino and all,

this type of waterfall display occurring spontaneously is symptomatic of a disrupted audio stream being delivered to WSJT-X. The shortening of the periods implies many missing sample frames and the broadening spectral display of signals would be due to the discontinuities around missing sample frames that translate to noise.

If I were experiencing this I would look for other applications or system components using large amounts of CPU or I/O resources, or perhaps excessive virtual memory usage thus causing all other applications to have to wait for memory. On Windows the Task Manager application and it's related Resource Monitor application should help to identify the culprit applications or services.

73
Bill
G4WJS.


Lance Collister, W7GJ <w7gj@...>
 

Thanks Bill!

I have blocked any other services (and there were a LOT of hidden background
applications with automatic permission) from accessing the microphones, and so far
that has solved the problem!  Thanks again!

VY 73, Lance



On 3/28/2020 13:27:07, Bill Somerville wrote:
On 28/03/2020 05:53, Reino Talarmo wrote:

Hi Steve,

The waterfall looks like your audio sampling rate goes wild or fussy. I could
happen in A/D converter in the rig of in Windows for some reason. Clicking the
audio tab re-starts the USB audio path, I assume. Just for check have you selected
in Windows 16 bits sampling at 64 k (DVD quality)?

73, Reino oh3mA

Â

Hi Reino and all,

this type of waterfall display occurring spontaneously is symptomatic of a
disrupted audio stream being delivered to WSJT-X. The shortening of the periods
implies many missing sample frames and the broadening spectral display of signals
would be due to the discontinuities around missing sample frames that translate to
noise.

If I were experiencing this I would look for other applications or system
components using large amounts of CPU or I/O resources, or perhaps excessive
virtual memory usage thus causing all other applications to have to wait for
memory. On Windows the Task Manager application and it's related Resource Monitor
application should help to identify the culprit applications or services.

73
Bill
G4WJS.



--
Lance Collister, W7GJ(ex WA3GPL, WA1JXN, WA1JXN/C6A, ZF2OC/ZF8, E51SIX, 3D2LR, 5W0GJ, E6M, TX5K, KH8/W7GJ, V6M, T8GJ, VK9CGJ, VK9XGJ, C21GJ, CP1GJ, S79GJ, TX7MB)
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TEL: (406) 626-5728
QTH: DN27ub
URL: http://www.bigskyspaces.com/w7gj
Skype: lanceW7GJ
2m DXCC #11/6m DXCC #815

Interested in 6m EME? Ask me about subscribing to the Magic Band EME
email group, or just fill in the request box at the bottom of my web
page (above)!


Steve Ikler KS3K
 

Reino,

The WSJT-X User Guide says, "Be sure that your audio device is configured to sample at 48000 Hz, 16 bits." That is what I have it set for. My audio settings has two choices for 48000 Hz 16-bit; one channel and two channels. Mine was set to two channels so I changed it to one channel. So far so good. I'll see what happens after a system re-boot.

Thanks for for  suggestion.

73,

Steve KS3K


ayerger@...
 

Hi Jim,
Can you tell me where I can find the Audio Directory?
 
Thanks
73,
Al K2ATY
k2aty@...
 

From: Jim Bacher - WB8VSU
Sent: Friday, March 27, 2020 4:47 PM
To: WSJTX@groups.io
Subject: Re: [WSJTX] No decode, waterfall compressed
 
Joe, I went back and reread your previous posts and have two questions for you. 
 
1. You said you had Meinberg running, but you didn't say you confirmed it was working correctly by going to https://time.is to confirm it was working. Did you check it on that website?
 
2. Besides the other things mentioned, make sure your anti-virus program is not scanning the audio directory. Have you done that?
 
Unless the others who say they are having issues bring it to this discussion list, the developers will not "hear" their issues. Back when I worked, one of IT issues I had were people were complaining to everyone about computer issues, except those who could actually help them. They need to be on this list to get help.

Jim Bacher, WB8VSU
wb8vsu@...
https://trc.guru

On Fri, Mar 27, 2020 at 3:44 PM, Joe Wallace, W7RNX via Groups.Io
<joefirevfw@...> wrote:
I have tried everything!!!!!!  Even updated the drivers for the sound cards today.  Did several re-installs of the WSJT-X program and the JTAlert program, restarted the laptop several times.  Even RTFM and followed through the steps for setting up the various programs..  AND I STILL HAVE NO DECODE (or occasionally intermittent decode) AND THE DAMN WATERFALL IS STILL COMPRESSED even after changing various settings several times.
I am not a computer nerd or guru, but have a pretty good understanding of being able to adjust settings, enable and disable programs, etc. 
I have read many of the related posts on this forum and have tried many of the suggestions.  It appears that others are having similar problems, but some replies appear to have been simple guesses or uneducated suggestions based upon who knows what!
Pardon my ranting.
On February 10 I made 6 FT8 contacts and between February 3 and 9, had 20 contacts logged with no issues at all.  (My logging program is N3FJP' ACLog, ver 6.6).  Since 2/10 I have only been able to make 5 FT8 contacts in between the NO DECODE and COMPRESSED WATERFALL incidents that are still occurring after many attempts at adjustments and reloads as noted above.
I hope (for my sake as well as other WSJT users) that someone somewhere (Source Forge, etc.) is paying attention and is ACTUALLY working on the problem.  I am not alone as is apparent by the number of problems other Hams are reporting on this and other forums.




Virus-free. www.avast.com


Reino Talarmo
 

Steve,

Bill explained the most probable real reason for the ’compressed’ waterfall and wider noise like signals on waterfall i.e. about half of audio samples are lost due to some overload in PC.
Sorry for giving a wrong sample rate.

I don’t think that the one channel setting as such solves your problem, the PC overload may have just went off and may return at any time due to some background processing.

Good luck!

Reino, oh3mA


Joe Wallace, W7RNX
 

WOW!  Absolutely amazing.  Have no idea why this would be the simple solution, but it does work.  I tried it with the "Sound" window in Control Panel on and off (window open and closed after clicking the Mic icon once).  My program went back and forth from crap to normal and is now staying normal as long as the "Sound" window remains open.
Sad that such a simple solution was out there and the developers have not seen that and/or have not or can't work in a fix.
Thanks Steve, KS3K
Joe, W7RNX


Steve Ikler KS3K
 

Hi Bill and Reino,

With nothing running except Chrome browser, I typically get between 5-20% CPU usage. After I start WSJT-X, my CPU usage goes up to 75% or more, the waterfall looks "compressed" and I get no decodes. WSJT-X only uses about 2.8% of that CPU usage. The two processes that use the most CPU are Windows Explorer (23.6%) and Service Host: Capability Access Manager Service (18.7%).

When I open the Audio Devices, Recording, Microphone (USB Audio Codec) window, my CPU usage drops to about 35%, the Service Host process is gone and Windows Explorer takes only 6.0% CPU. My waterfall looks good and I get good decodes. I can run like this for hours without any problem; unless I close that Audio Devices window and try to transmit (even when transmitting into a dummy load with the power level on the IC-7300 set to zero, the problem reoccurs).

How do I keep this Service Host process from even starting? (If that is even the culprit.) If I kill Windows Explorer, I lose my desktop.

BTW, I have no problem with using PSK-31 with DM-780 (from HRD) and no problem using FLdigi for CW decoding. I'm not dead in the water with WSJT-X. My workaround with the Audio Devices works every time. It's just a nuisance now.
73,

Steve KS3K


JP Tucson, AZ
 

Try shutting down both chrome & explorer! Neither are needed to run wsjt-x & both are memory & cpu hogs!

See how much your cpu usage is reduced, then see if that helps you wsjt-x function properly.

Further, try running only one at a time any other time; as chrome & explorer conflict w/each other frequently. I don't even use "exploder" anymore.



73 - John - N7GHZ

On Sat, Mar 28, 2020, 7:19 PM Steve Ikler <ks3k@...> wrote:
Hi Bill and Reino,

With nothing running except Chrome browser, I typically get between 5-20% CPU usage. After I start WSJT-X, my CPU usage goes up to 75% or more, the waterfall looks "compressed" and I get no decodes. WSJT-X only uses about 2.8% of that CPU usage. The two processes that use the most CPU are Windows Explorer (23.6%) and Service Host: Capability Access Manager Service (18.7%).

When I open the Audio Devices, Recording, Microphone (USB Audio Codec) window, my CPU usage drops to about 35%, the Service Host process is gone and Windows Explorer takes only 6.0% CPU. My waterfall looks good and I get good decodes. I can run like this for hours without any problem; unless I close that Audio Devices window and try to transmit (even when transmitting into a dummy load with the power level on the IC-7300 set to zero, the problem reoccurs).

How do I keep this Service Host process from even starting? (If that is even the culprit.) If I kill Windows Explorer, I lose my desktop.

BTW, I have no problem with using PSK-31 with DM-780 (from HRD) and no problem using FLdigi for CW decoding. I'm not dead in the water with WSJT-X. My workaround with the Audio Devices works every time. It's just a nuisance now.
73,

Steve KS3K


neil_zampella <neilz@...>
 

Joe,

Two things:

1.   This doesn't work for anybody
2.   What developers are you talking about?   the WSJT-X developers?  

Neil, KN3ILZ

On 3/28/2020 2:51 PM, Joe Wallace, W7RNX via Groups.Io wrote:
WOW!  Absolutely amazing.  Have no idea why this would be the simple solution, but it does work.  I tried it with the "Sound" window in Control Panel on and off (window open and closed after clicking the Mic icon once).  My program went back and forth from crap to normal and is now staying normal as long as the "Sound" window remains open.
Sad that such a simple solution was out there and the developers have not seen that and/or have not or can't work in a fix.
Thanks Steve, KS3K
Joe, W7RNX

    

Virus-free. www.avg.com


Bill Somerville
 

On 29/03/2020 03:19, Steve Ikler wrote:
With nothing running except Chrome browser, I typically get between 5-20% CPU usage. After I start WSJT-X, my CPU usage goes up to 75% or more, the waterfall looks "compressed" and I get no decodes. WSJT-X only uses about 2.8% of that CPU usage. The two processes that use the most CPU are Windows Explorer (23.6%) and Service Host: Capability Access Manager Service (18.7%).
Hi Steve,

something is not right there. Processes that should probably be idle most of the time should not be using huge amounts of CPU resource like that. For example if you have a quad core Intel CPU, which has 8 independent CPU threads of execution, then just 12.5% average CPU time is one CPU core thread running at 100%. That happens normally for short periods when a program is only CPU bound, like the FT8 decoder, but should not happen for something like Windows Explorer which is your Desktop that should be basically idle waiting for you to click an icon.

The service host is part of the Windows infrastructure, there will be several running all the time, each one hosts one of more services. Services are background non-interactive tasks that do essential housekeeping. A service that uses excessive CPU time is potentially a problem. Some services do use a lot of CPU time now and again, for example an anti-virus scanner. It can be tricky to work out which service is consuming excessive resources. You can list them all from a command prompt with the 'net start' command, but that doesn't help much. Here's a link with some information on exploring Windows services and tracking down potential issues:

https://www.howtogeek.com/school/using-windows-admin-tools-like-a-pro/lesson8/

Don't be tempted to stop services just because you do not know what they are there for, you will see many web pages showing how to stop numerous services to get a faster machine. This is generally a false economy a you will end up with a substandard system. There are often a few services that are completely unnecessary, perhaps installed by your PC vendor, but in general services do not affect performance unless something is going wrong. You are better to track down the problem rather than using a scatter gun strategy to solving performance problems.

BTW, your problem is almost certainly one of those two processes using some other resource in excess to the detriment of all other processes. E.g. a single process running 100% on one CPU thread could be consuming memory or some other resource continuously, thereby blocking any other process needing the same resource(s).

73
Bill
G4WJS.


Steve Ikler KS3K
 

On Sat, Mar 28, 2020 at 10:48 PM, JP Tucson, AZ wrote:
Try shutting down both chrome & explorer! Neither are needed to run wsjt-x & both are memory & cpu hogs!
Thanks for the suggestion, John. Chrome browser was open only so I could use Groups.io to reply. It is not running when I use WSJT-X.  Windows Explorer is a background process started by Windows. It is not in my list of auto startup programs and I don't intentionally run it. Perhaps you are thinking of "File" Explorer which is also not in use.
73,

Steve KS3K


Steve Ikler KS3K
 

Thanks for your comments, Bill.

Immediately after boot-up my CPU usage is around 5-10 %. Windows Explorer uses 1% of that. After starting WSJT-X my overall CPU usage jumps to around 75% and Windows Explorer jumps to 25%. After opening the Sound Properties for Recording and clicking on the USB Audio Codec, my overall CPU usage drops to around 25% and Windows Explorer drops back to 1%.

I agree with you that "something is not right here".  It is strange that just starting WSJT-X causes this jump in CPU usage. BTW, one time I deleted the current version of WSJT-X and installed a previous version but still had the same problem so I went back to the current version 2.1.2.

I will check out the link you provided. I guess I could re-install Windows. WSJT-X worked flawlessly for years on the same laptop computer. But, with my easy workaround, I'd rather keep doing that instead of taking drastic measures.
73,

Steve KS3K


JP Tucson, AZ
 

Hi Steve, no, I know the diff., and I mean to actually go in & shut down Windows Explorer! Using the "services" app from the startup window.  Please understand, I am talking about Windows INTERNET Explorer (the web browser), NOT the File Explorer (which used to be called Windows Explorer way back when!)

I have mine completely shut off & disabled since I always use Chrome. (Well, at least 99.98% of the time!)

In doing so, you'll free up many, many, many MB of memory & your CPU usage will be much less too.


Now, I've seen your posts on here now for days; and I am starting to think that somehow you downloaded a corrupted version of the WSJT-X software, or it didn't install correctly, etc.  

You at some point, may want to start completely over by uninstalling wsjt-x & whatever else you recently installed. Then go back out to the official wsjt-x website & redownload ver 2.1.2 from scratch & reinstall it.

Good luck.

73 - John - N7GHZ

On Sun, Mar 29, 2020, 8:37 AM Steve Ikler <ks3k@...> wrote:
On Sat, Mar 28, 2020 at 10:48 PM, JP Tucson, AZ wrote:
Try shutting down both chrome & explorer! Neither are needed to run wsjt-x & both are memory & cpu hogs!
Thanks for the suggestion, John. Chrome browser was open only so I could use Groups.io to reply. It is not running when I use WSJT-X.  Windows Explorer is a background process started by Windows. It is not in my list of auto startup programs and I don't intentionally run it. Perhaps you are thinking of "File" Explorer which is also not in use.
73,

Steve KS3K


Bill Somerville
 

On 29/03/2020 17:27, JP Tucson, AZ wrote:
Hi Steve, no, I know the diff., and I mean to actually go in & shut down Windows Explorer! Using the "services" app from the startup window.  Please understand, I am talking about Windows INTERNET Explorer (the web browser), NOT the File Explorer (which used to be called Windows Explorer way back when!)

John,

Windows Explorer is not the same as the now obsolete Windows Internet Explorer. Windows Explorer is the name MS use for the Windows Desktop. If you stop Windows Explorer you will not be able to interact with Windows, but you can't stop it anyway since it will automatically restart.

73
Bill
G4WJS.


JP Tucson, AZ
 

Yup Bill, you are correct, another MS bad habit, reusing names & renaming stuff;  confusing the crap out of people.

That IS why I specifically made it a point to underline the WEB BROWSER as what I was talking about, because some people still use it or at least the term.



73 - John - N7GHZ


On Sun, Mar 29, 2020, 9:38 AM Bill Somerville <g4wjs@...> wrote:
On 29/03/2020 17:27, JP Tucson, AZ wrote:
Hi Steve, no, I know the diff., and I mean to actually go in & shut down Windows Explorer! Using the "services" app from the startup window.  Please understand, I am talking about Windows INTERNET Explorer (the web browser), NOT the File Explorer (which used to be called Windows Explorer way back when!)

John,

Windows Explorer is not the same as the now obsolete Windows Internet Explorer. Windows Explorer is the name MS use for the Windows Desktop. If you stop Windows Explorer you will not be able to interact with Windows, but you can't stop it anyway since it will automatically restart.

73
Bill
G4WJS.



Gwen Patton <ardrhi@...>
 

That's why I call the Internet Explorer "Internet Exploder". You know, back when it was a handy Chrome/Firefox download tool?

73,
Gwen, NG3P

On Sun, Mar 29, 2020 at 12:49 PM JP Tucson, AZ <samcat88az@...> wrote:
Yup Bill, you are correct, another MS bad habit, reusing names & renaming stuff;  confusing the crap out of people.

That IS why I specifically made it a point to underline the WEB BROWSER as what I was talking about, because some people still use it or at least the term.



73 - John - N7GHZ

On Sun, Mar 29, 2020, 9:38 AM Bill Somerville <g4wjs@...> wrote:
On 29/03/2020 17:27, JP Tucson, AZ wrote:
Hi Steve, no, I know the diff., and I mean to actually go in & shut down Windows Explorer! Using the "services" app from the startup window.  Please understand, I am talking about Windows INTERNET Explorer (the web browser), NOT the File Explorer (which used to be called Windows Explorer way back when!)

John,

Windows Explorer is not the same as the now obsolete Windows Internet Explorer. Windows Explorer is the name MS use for the Windows Desktop. If you stop Windows Explorer you will not be able to interact with Windows, but you can't stop it anyway since it will automatically restart.

73
Bill
G4WJS.





--

-+-+-+-+-
Jenny Everywhere's Infinite: Quark Time
http://quarktime.net


JP Tucson, AZ
 

Ah yes, Gwen, "ExploDer" is right!  When half the time, no matter how hard to try, your carefully coded webpage would not render as intended, but was fine on everything else.

For the record, I really do miss Netscape 4.7!  That thing was so stable and got everything right, until some fool started using non-standard HTML garbage (Bill Gate's 'team'). 

On Sun, Mar 29, 2020 at 10:11 AM Gwen Patton <ardrhi@...> wrote:
That's why I call the Internet Explorer "Internet Exploder". You know, back when it was a handy Chrome/Firefox download tool?

73,
Gwen, NG3P

On Sun, Mar 29, 2020 at 12:49 PM JP Tucson, AZ <samcat88az@...> wrote:
Yup Bill, you are correct, another MS bad habit, reusing names & renaming stuff;  confusing the crap out of people.

That IS why I specifically made it a point to underline the WEB BROWSER as what I was talking about, because some people still use it or at least the term.



73 - John - N7GHZ

On Sun, Mar 29, 2020, 9:38 AM Bill Somerville <g4wjs@...> wrote:
On 29/03/2020 17:27, JP Tucson, AZ wrote:
Hi Steve, no, I know the diff., and I mean to actually go in & shut down Windows Explorer! Using the "services" app from the startup window.  Please understand, I am talking about Windows INTERNET Explorer (the web browser), NOT the File Explorer (which used to be called Windows Explorer way back when!)

John,

Windows Explorer is not the same as the now obsolete Windows Internet Explorer. Windows Explorer is the name MS use for the Windows Desktop. If you stop Windows Explorer you will not be able to interact with Windows, but you can't stop it anyway since it will automatically restart.

73
Bill
G4WJS.





--

-+-+-+-+-
Jenny Everywhere's Infinite: Quark Time
http://quarktime.net



--
73 - John - N7GHZ


Jim Cooper
 

On 29 Mar 2020 at 9:27, JP Tucson, AZ wrote:

Using the "services" app from the
startup window. *Please understand,
I am talking about Windows INTERNET
Explorer (the web browser)*, NOT the
File Explorer (which used to be called
Windows Explorer way back when!)
and be careful not to shut down explorer.exe
because that is what controls you desktop, etc.