I'm returning to WSJT after several years and a number of versions. Downloaded 2.5.4 and installed it in C:\WSJT-X. Ran the installer, apparently successfully, and tried to run the program. Both windows come up, but in a few seconds the "arrow" Windows cursor changes to an "hourglass", and in about 10 seconds after that the program crashes.

What am I doing wrong, and how do I fix it?

Not knowing what the last version you used, I'd head to the
C:\users\<yourname>\AppData\Local directory, and then delete the WSJT-X
directory there.   Where <yourname> is the username you use on your
computer.

I'd then reinstall the program, and try again.  This will clear out the
settings.  You'll probably have to setup the program again for your rig,
sound card, etc, but it will eliminate one possible issue, a bad
configuration file.

Neil, KN3ILZ

On 7/21/2022 10:04 AM, Pete Smith wrote:

I'm returning to WSJT after several years and a number of versions.  Downloaded 2.5.4 and installed it in C:\WSJT-X.  Ran the installer, apparently successfully, and tried to run the program.  Both windows come up, but in a few seconds the "arrow" Windows cursor changes to an "hourglass", and in about 10 seconds after that the program crashes.

What am I doing wrong, and how do I fix it?

Had a lot of trouble deleting the files, because Windows kept insisting that there were files open in JT9.  Finally got around that and I'm back to setting it up from scratch.  At least it stays open now. Thanks.

73, Pete N4ZR
Check out the new Reverse Beacon Network
web server at<https://reversebeacon.net>.
For spots, please use your favorite
"retail" DX cluster.

On 7/21/2022 11:17 AM, neil_zampella wrote:

Not knowing what the last version you used, I'd head to the
C:\users\<yourname>\AppData\Local directory, and then delete the WSJT-X
directory there.   Where <yourname> is the username you use on your
computer.

I'd then reinstall the program, and try again.  This will clear out the
settings.  You'll probably have to setup the program again for your rig,
sound card, etc, but it will eliminate one possible issue, a bad
configuration file.

Neil, KN3ILZ

On 7/21/2022 10:04 AM, Pete Smith wrote:

I'm returning to WSJT after several years and a number of versions.  Downloaded 2.5.4 and installed it in C:\WSJT-X.  Ran the installer, apparently successfully, and tried to run the program.  Both windows come up, but in a few seconds the "arrow" Windows cursor changes to an "hourglass", and in about 10 seconds after that the program crashes.

What am I doing wrong, and how do I fix it?

Hi Pete,

If windows says files are open, reboot.

Larry / W1DYJ


On 7/21/2022 11:42, Pete Smith wrote:

Had a lot of trouble deleting the files, because Windows kept insisting that there were files open in JT9.  Finally got around that and I'm back to setting it up from scratch.  At least it stays open now. Thanks.

73, Pete N4ZR
Check out the new Reverse Beacon Network
web server at<https://reversebeacon.net>.
For spots, please use your favorite
"retail" DX cluster.

On 7/21/2022 11:17 AM, neil_zampella wrote:

Not knowing what the last version you used, I'd head to the
C:\users\<yourname>\AppData\Local directory, and then delete the WSJT-X
directory there.   Where <yourname> is the username you use on your
computer.

I'd then reinstall the program, and try again.  This will clear out the
settings.  You'll probably have to setup the program again for your rig,
sound card, etc, but it will eliminate one possible issue, a bad
configuration file.

Neil, KN3ILZ

On 7/21/2022 10:04 AM, Pete Smith wrote:

I'm returning to WSJT after several years and a number of versions.  Downloaded 2.5.4 and installed it in C:\WSJT-X.  Ran the installer, apparently successfully, and tried to run the program.  Both windows come up, but in a few seconds the "arrow" Windows cursor changes to an "hourglass", and in about 10 seconds after that the program crashes.

What am I doing wrong, and how do I fix it?