While participating the the RTTY Roundup today, WSJT-X version 2.2.2 running on Windows version 10.0.19041.685 crashed 17 times. It happened every time on receive and most of the time when I'd clicked on a link when someone was calling CQ and they responded. Sometimes it would happen when a direct call was made and they responded. Usually restarting the program got things going again. At one point, a complete reboot was required. It hasn't crashed during regular usage. Something similar to this was happening during Field Day when using a different computer. Let me know if I can provide any additional information.
Thanks,
Robert, KN4CNU

I also experienced the same problem.  Spent a lot of contest time troubleshooting and many lost Q's. I had well over  a dozen crashes. Luckily I only had to reload WSJTx  and not reboot the computer. Had some crazy Error messages after reloading. It appeared to me that the problem is primarily in FT4 mode. One member from Our club (FRC) used the newer candidate version and didn't experience any problems. 

Now that we have all brought attention to this problem, what is the recommendation from the designers? I assume they are part this group. Was this problem known and a fix implemented in the New candidate version? 

Steve AG2J

On Jan 3, 2021, at 10:10 PM, Anthony Luscre <k8zt73@...> wrote:



I had a similar situation here.

I tried it both through N1MM and as stand-alone and had crashes both ways

On Sun, Jan 3, 2021 at 7:28 PM Robert A Wilson <fishnscout@...> wrote:

While participating the the RTTY Roundup today, WSJT-X version 2.2.2 running on Windows version 10.0.19041.685 crashed 17 times. It happened every time on receive and most of the time when I'd clicked on a link when someone was calling CQ and they responded. Sometimes it would happen when a direct call was made and they responded. Usually restarting the program got things going again. At one point, a complete reboot was required. It hasn't crashed during regular usage. Something similar to this was happening during Field Day when using a different computer. Let me know if I can provide any additional information.
Thanks,
Robert, KN4CNU

--

Anthony Luscre

K8ZT

Ohio Section Section Youth Coordinator & Education Outreach

ARRL - The National Association For Amateur Radio™

 

k8zt@... (best for Amateur Radio)

The Web Resource Hoarder- www.ZTLearn.com

K8ZT Radio Website- www.k8zt.com

Amateur Radio Resources for Students/Youth - www.k8zt.com/hry

On 04/01/2021 03:48, Stephen Malyszka wrote:
> I also experienced the same problem.  Spent a lot of contest time troubleshooting and many lost Q's. I had well over  a dozen crashes. Luckily I only had to reload WSJTx  and not reboot the computer. Had some crazy Error messages after reloading. It appeared to me that the problem is primarily in FT4 mode. One member from Our club (FRC) used the newer candidate version and didn't experience any problems.
>
> Now that we have all brought attention to this problem, what is the recommendation from the designers? I assume they are part this group. Was this problem known and a fix implemented in the New candidate version?
>
> Steve AG2J
>> On Jan 3, 2021, at 10:10 PM, Anthony Luscre <k8zt73@...> wrote:
>>
>> 
>> I had a similar situation here.
>> I tried it both through N1MM and as stand-alone and had crashes both ways
>>
>>> On Sun, Jan 3, 2021 at 7:28 PM Robert A Wilson <fishnscout@...> wrote:
>>> While participating the the RTTY Roundup today, WSJT-X version 2.2.2 running on Windows version 10.0.19041.685 crashed 17 times. It happened every time on receive and most of the time when I'd clicked on a link when someone was calling CQ and they responded. Sometimes it would happen when a direct call was made and they responded. Usually restarting the program got things going again. At one point, a complete reboot was required. It hasn't crashed during regular usage. Something similar to this was happening during Field Day when using a different computer. Let me know if I can provide any additional information.
>>> Thanks,
>>> Robert, KN4CNU
>>>
>>>
>>
>>
>> --
>> Anthony Luscre
>>
>> K8ZT
>> Ohio Section Section Youth Coordinator & Education Outreach
>> ARRL - The National Association For Amateur Radio™
>>
>> k8zt@... (best for Amateur Radio)
>>
>> The Web Resource Hoarder- www.ZTLearn.com
>>
>> K8ZT Radio Website- www.k8zt.com
>>
>> Amateur Radio Resources for Students/Youth - www.k8zt.com/hry
>>
>>
>>
>
>
>
>
>
It would certainly help the developers if you could cut and paste the
error message so they see for themselves what is going wrong.

73
Roger
G#4HZA
moderator

I can try to provide any error messages. Are they located in a log somewhere? When the application crashed, there was no visible  error message displayed. The windows just closed.

Thanks

On Wed, Jan 6, 2021 at 6:06 AM <groups@...> wrote:

On 04/01/2021 03:48, Stephen Malyszka wrote:
> I also experienced the same problem.  Spent a lot of contest time troubleshooting and many lost Q's. I had well over  a dozen crashes. Luckily I only had to reload WSJTx  and not reboot the computer. Had some crazy Error messages after reloading. It appeared to me that the problem is primarily in FT4 mode. One member from Our club (FRC) used the newer candidate version and didn't experience any problems.
>
> Now that we have all brought attention to this problem, what is the recommendation from the designers? I assume they are part this group. Was this problem known and a fix implemented in the New candidate version?
>
> Steve AG2J
>> On Jan 3, 2021, at 10:10 PM, Anthony Luscre <k8zt73@...> wrote:
>>
>> 
>> I had a similar situation here.
>> I tried it both through N1MM and as stand-alone and had crashes both ways
>>
>>> On Sun, Jan 3, 2021 at 7:28 PM Robert A Wilson <fishnscout@...> wrote:
>>> While participating the the RTTY Roundup today, WSJT-X version 2.2.2 running on Windows version 10.0.19041.685 crashed 17 times. It happened every time on receive and most of the time when I'd clicked on a link when someone was calling CQ and they responded. Sometimes it would happen when a direct call was made and they responded. Usually restarting the program got things going again. At one point, a complete reboot was required. It hasn't crashed during regular usage. Something similar to this was happening during Field Day when using a different computer. Let me know if I can provide any additional information.
>>> Thanks,
>>> Robert, KN4CNU
>>>
>>>
>>
>>
>> --
>> Anthony Luscre
>>
>> K8ZT
>> Ohio Section Section Youth Coordinator & Education Outreach
>> ARRL - The National Association For Amateur Radio™
>>
>> k8zt@... (best for Amateur Radio)
>>
>> The Web Resource Hoarder- www.ZTLearn.com
>>
>> K8ZT Radio Website- www.k8zt.com
>>
>> Amateur Radio Resources for Students/Youth - www.k8zt.com/hry
>>
>>
>>
>
>
>
>
>
It would certainly help the developers if you could cut and paste the
error message so they see for themselves what is going wrong.

73
Roger
G#4HZA
moderator

Hi Robert,

For clarification - did you mean the wsjtx program windows closed, or MSWindows (the OS) shut down?

73 - John - N7GHZ

On Wed, Jan 6, 2021, 7:21 AM Robert A Wilson <fishnscout@...> wrote:

I can try to provide any error messages. Are they located in a log somewhere? When the application crashed, there was no visible  error message displayed. The windows just closed.

Thanks

On Wed, Jan 6, 2021 at 6:06 AM <groups@...> wrote:

On 04/01/2021 03:48, Stephen Malyszka wrote:
> I also experienced the same problem.  Spent a lot of contest time troubleshooting and many lost Q's. I had well over  a dozen crashes. Luckily I only had to reload WSJTx  and not reboot the computer. Had some crazy Error messages after reloading. It appeared to me that the problem is primarily in FT4 mode. One member from Our club (FRC) used the newer candidate version and didn't experience any problems.
>
> Now that we have all brought attention to this problem, what is the recommendation from the designers? I assume they are part this group. Was this problem known and a fix implemented in the New candidate version?
>
> Steve AG2J
>> On Jan 3, 2021, at 10:10 PM, Anthony Luscre <k8zt73@...> wrote:
>>
>> 
>> I had a similar situation here.
>> I tried it both through N1MM and as stand-alone and had crashes both ways
>>
>>> On Sun, Jan 3, 2021 at 7:28 PM Robert A Wilson <fishnscout@...> wrote:
>>> While participating the the RTTY Roundup today, WSJT-X version 2.2.2 running on Windows version 10.0.19041.685 crashed 17 times. It happened every time on receive and most of the time when I'd clicked on a link when someone was calling CQ and they responded. Sometimes it would happen when a direct call was made and they responded. Usually restarting the program got things going again. At one point, a complete reboot was required. It hasn't crashed during regular usage. Something similar to this was happening during Field Day when using a different computer. Let me know if I can provide any additional information.
>>> Thanks,
>>> Robert, KN4CNU
>>>
>>>
>>
>>
>> --
>> Anthony Luscre
>>
>> K8ZT
>> Ohio Section Section Youth Coordinator & Education Outreach
>> ARRL - The National Association For Amateur Radio™
>>
>> k8zt@... (best for Amateur Radio)
>>
>> The Web Resource Hoarder- www.ZTLearn.com
>>
>> K8ZT Radio Website- www.k8zt.com
>>
>> Amateur Radio Resources for Students/Youth - www.k8zt.com/hry
>>
>>
>>
>
>
>
>
>
It would certainly help the developers if you could cut and paste the
error message so they see for themselves what is going wrong.

73
Roger
G#4HZA
moderator

On 07/01/2021 14:20, Stephen Malyszka wrote:
> Thanks Bill but my question was for the candidate version. Is the
> problem fixed in that version or do I have to change the FT4 mode
> decode from Normal to Fast there as well???
>
> Thanks,
> Steve

Hi Steve,

as far as I know the issues are fixed in WSJT-X v2.3.0 RC3.

73
Bill
G4WJS.

Hi John,
Can you tell me what applications you were running with WSJT-X during crashes? Also what Decode Mode were you using? One of our Club members was in the contest using the N1MM combination along with WSJT-X and didn't have any crashes. However he did report some issues with logging that you mentioned. 

Steve

Bill,

Sorry to say, it's not fixed in v2.3.0-rc2; that's what I was using for noth the FT RU & RTTY RU.

It worked mostly ok in Dec. with only 2 crashes, but some issues with not logging properly (sending good & existing info to the log box).

This past weekend's rtty ru  was a disaster!  Same setup, no updates, but multiple crashes & would't log a lot!  Only had aboutv2 dozen qso's in 2 hours - pathetic & frustrating, so I walked away!

It didn't matter if AP was on or off, decoding level, etc.

I still think the systemic problem we will continue to have with contesting is that we can only test it in a contest!!!

I  think  you guys (BECAUSE YOU HAVE THE BIG MIC TO GET THE WORD OUT...!)  should have psuedo-contests for 3 or 4 hours so that we can hammer away at the program under real contest conditions!  Say once a month or so.

73 - John - N7GHZ

On Thu, Jan 7, 2021, 7:22 AM Bill Somerville <g4wjs@...> wrote:

On 07/01/2021 14:20, Stephen Malyszka wrote:
> Thanks Bill but my question was for the candidate version. Is the
> problem fixed in that version or do I have to change the FT4 mode
> decode from Normal to Fast there as well???
>
> Thanks,
> Steve

Hi Steve,

as far as I know the issues are fixed in WSJT-X v2.3.0 RC3.

73
Bill
G4WJS.