locked sticky Re: #special Updated group format and rules #special


Andrew OBrien
 

Muting or unmuting topics and hashtags

 

To be able to apply muting, you must select All Messages in the Message Selection area of the Advanced Preferences panel for your subscription to the group. Also, be aware that group owners or moderators might set some hashtags so they cannot be muted.

If you receive individual email messages from the group, the footer in each message contains a Mute This Topic link as well as links to mute any hashtags associated with that topic. If you receive message digests, a Mute Topic link is at the end of each message in the digest. Clicking these links takes you to the Groups.io website, where you can confirm or cancel the action.

When you are viewing messages on the group’s website, in either Topics view or Messages view, you can click the Mute This Topic button that is displayed at the top of each topic page or individual message’s page to mute that topic.

To mute specific hashtags (so you stop receiving messages in topics that are tagged with those hashtags), you can use any of these methods:

  • In a group email message, click Mute for any hashtag listed in the message footer.
  • On the Hashtags page on the group’s website, click the Mute/Notify button (or link, if you are viewing the page in List View) in the hashtag. On the resulting page, in the Email panel, click the Mute Topics checkbox, and select a length of time from the Mute Duration list. Then click the Update button at the bottom of the page.
  • On an individual hashtag’s page, click the Mute button under the hashtag’s name near the top of the page. On the resulting page, click the Mute Topics checkbox, and select a length of time from the Mute Duration list. Then click the Update button at the bottom of the page.
  • When you are viewing a topic on the group’s website, hashtags are displayed next to the topic’s subject line. In that view, you can click the down arrow in a hashtag to display a dropdown menu, then select Mute from that menu. On the resulting page, click the Mute Topics checkbox, and select a length of time from the Mute Duration list. Then click the Update button at the bottom of the page.

Tip: When you mute a hashtag, consider setting a duration period (as opposed to leaving the hashtag muted forever) because the same hashtag could be applied to future topics that you might be interested in.

Note: If a moderator has set a hashtag to Special (meaning messages with that hashtag are sent as special notices), you cannot mute that hashtag because special notices cannot be muted.

To unmute topics or hashtags that you have muted, use any of the methods mentioned above. The button or link will be labeled “Unmute” instead of “Mute.”

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