locked WSJT-X and JTDX programs experiencing bad lag on decodes

Andy_501 <andrew.webb.501.ve4per@...>

Aquaintance of mine has TS-570D rig and SignalinkUSB sound device Win10 Pro OS  dual core, 4 thread CPU with 16 GB Ram ,  both WSJT-X & JTDX FT4 & FT8  is having problem with program apparently lagging on decodes; any solutions or tips/pointer where to investigate?  (Not sure of vers of JTDX or WSJT-X )

"lagging is upon decoding the FT4/8 signals, have had up to +8.5 delay on decoding, and missed out on a few contacts."
any pointers are appreciated
Best in 2021



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