Hi Randy,

can you right click the wsjtx.exe application and select "Properties" then the "Compatibility" tab and send me a screen capture of the settings please?

73
Bill
G4WJS.

On 19/11/2017 02:04, Randy Hansen wrote:

I am using Microsoft Pro 10.  I found a work around by using "trouble shoot compatibility",  When you select "test program" it will open.  Am I the only one who has a problem?  

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On Sat, Nov 18, 2017 at 7:00 PM, Bill Somerville <g4wjs@...> wrote:

On 18/11/2017 22:13, Randy Hansen wrote:

Log Name:      Application
Source:        Application Error
Date:          11/18/17 15:28:42
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      LAPTOP-FJTE9TL0
Description:
Faulting application name: wsjtx.exe, version: 0.0.0.0, time stamp: 0x59f4c04d
Faulting module name: wsjtx.exe, version: 0.0.0.0, time stamp: 0x59f4c04d
Exception code: 0xc0000005
Fault offset: 0x000663be
Faulting process id: 0x23f8
Faulting application start time: 0x01d360b434f761d3
Faulting application path: C:\WSJT\wsjtx\bin\wsjtx.exe
Faulting module path: C:\WSJT\wsjtx\bin\wsjtx.exe
Report Id: c01c0723-364e-4551-b0ac-1394d7627fa9

Hi Randy,

this seems to be a Microsoft defect. Are you using Windows 10 Pro? I ask because the only other report so far was from a user using that.

Although it is not recommended, you can start WSJT-X by using "Run as Administrator", I have no idea why that is necessary. The error is a memory access violation and should not be happening.

I suggest you report the issue to Microsoft as there is not much we can do to diagnose or resolve this issue.

73
Bill
G4WJS.